Is there a better way to manage my network?

Managed Services

Decrease Downtime & Increase Budgeting Predictability with Cost-effective Remote Systems Management Solutions

Overview

Sierra offers remote systems management services for just about any systems platform. We specialize in management of Windows-based servers and Cisco and HP networking devices.

Our typical remote management solution involves management of a portion of a customer network or an entire customer network.

Diverse Systems Management Services

At Sierra we cost-effectively manage the following:

    Routing and Switching Systems
  • Cisco
  • HP
  • Enterasys
    • Firewalls
  • Cisco
  • Checkpoint
  • Cisco Small Business
  • Sonicwall
  • eSoft
  • Watchguard
    • Servers
  • Dell
  • IBM
  • HP
  • SuperMicro
  • Custom Builds
    • Databases
  • Specialization in Microsoft SQL Server 2000–2012
  • MySQL
    • E-Mail Systems
  • Specialization in Microsoft Exchange 2000–2013 environments, others
    • Websites
  • IIS
  • Apache (including dynamic/SQL websites)
    • Spam and/or Web Content Filters
  • Barracuda
  • Websense
    • Customer Portals
  • Microsoft SharePoint, CRM, and similar solutions
  • Sierra Incident Manager
  • Custom developed solutions
    • Server Virtualization Technology
  • Microsoft Hyper V
  • VMWare
    • SAN Infrastructure
  • Switching, RAID sets, HBAs, and iSCSI
    • Backup Solutions
  • Microsoft DPM, Cloud-Based Solutions, Others
    • Telephony Solutions
  • Local and Cloud PBXs, SIP Infrastructure
  • End-to-End Systems Management

    Sierra’s device management services employ monitoring of all applicable monitoring points, ongoing management of operating systems updates and anti-virus software, problem identification, problem resolution and customer notification. Our advanced notification system allows us to update our customers in real time on warnings and failures.

    Expert Support Engineering Staff

    Our engineers truly understand in an in-depth way the inner workings of Windows-based systems and a variety of networking platforms. The experience and expertise of our engineers, combined with their 24x7x365 availability, allow you to rest assured that your information technology infrastructure is being managed and monitored in a way that detects and solves problems before they become critical.

    Our team of engineers are trained to remotely address issues with your critical IT systems. In this way, problems can be addressed quickly costs kept low. However, if an issue arises that cannot be handled remotely, a member of our team will come on-site to resolve the problem in a professional, timely manner.

    Supported by Sierra Owned and Operated Infrastructure

    Our systems management services are supported our own secure and reliable data center and systems. We make sure our systems are available so we can do the same for you.

    Contact Us to Learn More

    If your business could benefit from a cost-effective management solution offering less downtime and more peace of mind, contact us at [email protected] or at 412-722-0707 for a no pressure consultation.

    Our Business Development Manager attends Mon Valley Chamber of Commerce event

    Recent News

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    Three Key Benefits of Remote IT Support

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    Sierra's Awards

    2014


    #8 Best Place to Work in PA


    Best Companies Group


    Photos From the Event
    More Awards

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    Phone Number: SUPPORT: 412-722-1560
    SALES: 412-722-0707
    Address: 2 Robinson Plaza, Suite 300
    Pittsburgh, Pennsylvania 15205
    © 2015 Sierra w/o Wires, Inc.
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