Is my network up and running?

Remote Systems Monitoring

Prevent Network Outages & Disruptions with Proactive Monitoring Solutions


Sierra offers remote systems monitoring services that are fully customizable and are supported by our senior-level systems engineers.

We use a variety of commercially available and custom tools to deliver around-the-clock monitoring services. As is typical, our baseline services monitor availability; processor, memory and disk space utilization; services and a variety of other system attributes.

We also monitor a large number of monitoring points that many providers don’t. Our experts know what to monitor so that uptime and security are maximized.

While some companies rely heaving on intrusion detection systems - which monitor for threats that have already come about - we monitor network and server equipment for predictive failures, assuring that the alarm condition is much less likely to be reached.

A Variety of Monitoring Solutions

    Our carefully tuned and aggressively reviewed monitoring systems allow us to monitor:
  • Virtually any Network
  • Server Equipment, including Web Servers, E-mail Servers, and Application Servers
  • Routers
  • Firewalls
  • Switches
  • Websites
  • SQL databases
  • Microsoft Exchange 2010 and 2013 environments
  • PBX and VoIP/SIP systems
  • Customized Applications and more
  • Advantages of Monitoring

      Our remote monitoring information technology solutions can help you:
  • Reduce costs associated with downtime
  • Maintain customer service levels
  • Achieve regulatory compliance
  • Increase systems reliability with our in-house 24/7 coverage
  • Proactively monitor and manage security incidents on a real time basis
  • Free up time for your internal IT staff to manage other projects
  • Human-Centered Monitoring and Alerting

    We provide both machine-driven and human-driven problem alerting. Our engineers are able to contact customers via phone, e-mail, text message or via our Web-based ticketing portal.

    Our proactive remote monitoring tools and methodology allow our team of information technology experts to identify emerging issues, isolate them, and execute a fix before network outages or other interruptions occur.

    Contact Us to Learn More

    Unmonitored systems and downtime can cost your business time and money. To learn more about advanced remote monitoring solutions, please contact us at [email protected] or at 412-722-0707.

    Sierra is recognized as a Pittsburgh Business Times 2015 Best Place to Work

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    Three Key Benefits of Remote IT Support

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    Sierra's Awards


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    Phone Number: SUPPORT: 412-722-1560
    SALES: 412-722-0707
    Address: 2 Robinson Plaza, Suite 300
    Pittsburgh, Pennsylvania 15205
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