How can I simplify my workflow?

Sierra Incident Manager

Sierra Incident Manager (SIM) is a web-based application that allows any organization to easily and securely track projects, customers, assets, and information with built in workflow automation to improve customer service while reducing support costs. SIM is designed to be intuitive and easy to start using. It can be accessed through any device with an Internet connection, meaning no frustrating installation process. SIM offers a full cloud solution leveraging Sierra’s internal redundant network operations located at Sierra Data Centers ( Therefore, all of your important SIM data is stored at a safe, remote location.

Our Sierra Incident Manager allows you to provide the highest-quality and efficient service to your customers with continual communication and feedback, the ability to monitor incident status, improve productivity, and increase customer satisfaction.

If you’re interested in learning more about how SIM can improve your business and streamline daily internal tasks, contact the Sierra w/o Wires, Inc. Sales Team by calling 412.722.0707 or e-mailing [email protected]

To read more about SIM, visit

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Phone Number: SUPPORT: 412-722-1560
SALES: 412-722-0707
Address: 2 Robinson Plaza, Suite 300
Pittsburgh, Pennsylvania 15205
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